Frequently Asked Questions
Everything you need to know about shopping with TCP Global Corporation.
What shipping methods do you offer?
We offer a variety of shipping options including standard ground, expedited, and international shipping. Most orders are processed and shipped within 1-2 business days from our warehouse facility.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and in new, unused condition to qualify for a full refund. Please contact our support team to initiate a return authorization.
Do your products come with a warranty?
Many of our professional tools and equipment items carry a manufacturer's warranty. Specific warranty details can be found on individual product pages or by contacting our customer service department.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like PayPal and Apple Pay.
Do you offer bulk or wholesale discounts?
Yes, we provide competitive pricing for bulk purchases and professional accounts. Please reach out to our sales team with your specific requirements for a custom quote.